AAP unable to run jobs after prolonged database outage

Solution Verified - Updated -

Issue

  • After a prolonged database outage, the following issues may be experienced:

    • Jobs are stuck in pending state
    • Health check and heartbeat are not working properly; specifically the last_seen and last_health_check fields of the /api/v2/instances/ API do not update

Environment

  • Ansible Automation Platform 2.2.1

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content