Developer console dashboards empty after Red Hat Advanced cluster manager import

Solution Verified - Updated -

Issue

Developer console dashboards are empty after the cluster is imported into Red Hat Advanced cluster manager.
This can also be caused by the manual addition of a Prometheus externalLabels setting a value for cluster=

Depending on the navigation path taken in the UI the query used may or may not contain the label cluster=

One example of this is the query for "CPU usage"
If the following navigation is used

Developer console > observe > dashboard - "CPU usage" Panel -> Inspect -> "show promql" the query is - 

sum(node_namespace_pod_container:container_cpu_usage_seconds_total:sum_irate{cluster="", namespace="$NAMESPACE"}) by (pod) 

But if the navigation used is:
Developer console > observe > metrics - "select query" - "CPU usage" - "show PromQL" the query is

(pod)sum(node_namespace_pod_container:container_cpu_usage_seconds_total:sum_irate{namespace='$NAMESPACE'}) by (pod)

Notice how the cluster= label is used in the first query but not the second

Environment

  • Red Hat OpenShift Container Platform

    • 4.10
    • 4.11
  • Red Hat Advanced cluster manager

    • < 2.6.3

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