Manifest generation fails with "Problem generating manifest for <allocation-name>: Runtime Error null at org.candlepin.sync.Exporter.exportIdentityCertificate:452".

Solution Verified - Updated 2022-12-30T22:12:51+00:00 -

Issue

Unable to export manifest from a subscription allocation on the Customer Portal.

Manifest generation fails with either of these two errors:

Problem generating manifest for <allocation-name>: Runtime Error null at org.candlepin.sync.Exporter.exportIdentityCertificate:452

Problem generating manifest for CUSTOMERS_SUBSCRIPTION_ALLOCATION_NAME: Runtime Error The consumer for export does not have a valid identity certificate at org.candlepin.sync.Exporter.exportIdentityCertificate:450

Environment

Customer Portal
Red Hat Satellite or Red Hat Ansible Tower

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Manifest generation fails with "Problem generating manifest for <allocation-name>: Runtime Error null at org.candlepin.sync.Exporter.exportIdentityCertificate:452".

Issue

Environment

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