Unable to load inventory from the source due to error "You have already reached the maximum number of hosts allowed for your organization"

Solution Verified - Updated -

Environment

  • Red Hat® Ansible Automation Platform 2.x

Issue

  • Inventory import job Details tab page showing below error on the status field.

    Status : You have already reached the maximum number of hosts allowed for your organization. Contact your System Administrator for Assistance

Resolution

  • Ensure Max Hosts limit set on the Organization: Organizations -> <select the organization> -> Edit -> Max Hosts: XX is not less than the hosts getting imported from the source.

    • Example: If inventory plugin is able to import 500 hosts from the source, then the 'Max Hosts' value should be > 500.

  • Compare this with the org_host_limit_error in the below api endpoint:
    https://<gateway_fqdn>/api/controller/v2/inventory_updates/N. Where N is the inventory id.

  • Inventory will not load hosts beyond the "Max Host" variable if is set to a non-zero number.

Root Cause

  • Max Host is the maximum number of hosts allowed to be managed by this organization. Value defaults to 0 which means no limit.

  • If the "Max Host" variable is assigned a non-zero value, the inventory will restrict loading to that specific number of hosts.

Diagnostic Steps

  • Check for the failed inventory source api output:
    https://<gateway_fqdn>/api/controller/v2/inventory_updates/N
    Where N is the inventory id.

      "id": 22127,
  "type": "inventory_update",
  "url": "/api/v2/inventory_updates/22127/",
  "related": {
      "created_by": "/api/v2/users/1/",
      "credential": "/api/v2/credentials/79/",
      "unified_job_template": "/api/v2/inventory_sources/717/",
      "stdout": "/api/v2/inventory_updates/22127/stdout/",
      "inventory_source": "/api/v2/inventory_sources/717/",
      "cancel": "/api/v2/inventory_updates/22127/cancel/",
      "notifications": "/api/v2/inventory_updates/22127/notifications/",
      "events": "/api/v2/inventory_updates/22127/events/",
      "source_project_update": "/api/v2/project_updates/22128/",
      "inventory": "/api/v2/inventories/160/",
      "credentials": "/api/v2/inventory_updates/22127/credentials/",
      "source_project": "/api/v2/projects/716/"

Output Trimmed


  "job_explanation": "",
  "execution_node": "<tower-node>",
  "result_traceback": "",
  "event_processing_finished": true,
  "inventory": 160,
  "inventory_source": 717,
  "license_error": false,
  "org_host_limit_error": true,  <<<<<<<<<<<<<<<<<<<<< Here 
  "source_project_update": 22128,
  "source_project": 716
}
  • "org_host_limit_error": true is indicating the Host Limit Error.
  • Component
  • git

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