backplane-cluster-admin user for ROSA/OSD environment

Solution Verified - Updated -

Environment

  • Red Hat OpenShift Service on AWS (ROSA)
  • Red Hat OpenShift Dedicated (OSD)
    4

Issue

  • What is a backplane-cluster-admin user in OSD and ROSA?

  • What is the purpose of this backplane-cluster-admin user in the ROSA/OSD cluster?

Resolution

The backplane-cluster-admin is the user for the backplane.

The backplane is an incident management service that consolidates access to OpenShift Dedicated V4 and ROSA clusters, and optionally cloud provider resources. backplane handles authentication and authorization through OCM profiles, practices least privilege access to those OSD/ROSA clusters, and cloud resources, and provides auditing capabilities for compliance and security.

The SRETeam checks for incidents occurring in your environment so as to prevent any mishappenings and downtime. This facility comes under the Red Hat managed services for which the Red Hat operations team manages your environment proactively to avoid incidents causing downtime.

Root Cause

SREs (Site Reliability Engineer) access OpenShift Dedicated/ROSA clusters through a proxy. The backplane-cluster-admin is a user used by the proxy.

You can have more information on understanding the process and security for OpenShift Dedicated/ROSA by referring to the SRE access to all OpenShift Dedicated clusters

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