Failed to Install Enhanced Entitlements Reporting to our satellite

Solution Verified - Updated -

Issue

Install SAM using Red Hat satellite 5.6 installation guide chapter 4.4 instructions.

All steps went fine until I get to chapter 4.4.5.
1. Log in to your Subscription Asset Manager as an administrative user.

When I point my browser to https://myserver/sam I get error:

Service Temporarily Unavailable

when I check status on server all services is not running:

# katello-service status
tomcat6 (pid 13135) is running...                          [  OK  ]
httpd (pid  13465) is running...
mongod dead but pid file exists
thumbslug (pid  13318) is running...
elasticsearch (pid  12930) is running...
katello is not running.
delayed_job is not running.
delayed_job_monitor is not running.

Environment

  • Red Hat Satellite 5.6
  • Subscription Asset Manager 1.3

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