Virtual Machine did not shutdown gracefully, cannot power it off, stuck in stopping state.

Solution Verified - Updated -

Issue

  • Requested a shutdown of the Virtual Machine via the Web Console or 'virtctl stop', but the Virtual Machine did not shut down gracefully as the Guest OS is not responding.
  • Cannot send a second shutdown request with zero grace period:
# virtctl stop win2k16-happy-pelican --force --grace-period=0
Error force stoping VirtualMachine, Operation cannot be fulfilled on virtualmachine.kubevirt.io "win2k16-happy-pelican": Halted does not support manual stop requests

Environment

  • Red Hat Openshift Container Platform 4.9
    • OCP Virtualization 4.9.2

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