Ansible Automation Platform is failing to add awx user to groups.

Solution Verified - Updated -

Issue

  • When installing the Ansible Automation Platform, the setup.sh fails with the following error.

    TASK [ansible.automation_platform_installer.receptor : Adds awx user to receptor group] ***
    fatal: [aap.example.com]: FAILED! => {"changed": false, "msg": "usermod: user awx is currently used by process 108182\n", "name": "awx", "rc": 8}
    
    NO MORE HOSTS LEFT *************************************************************
    
    TASK [Run repo_management (teardown)] ******************************************
    
    NO MORE HOSTS LEFT *************************************************************
    
    NO MORE HOSTS LEFT *************************************************************
    
    PLAY RECAP *********************************************************************
    aap.example.com : ok=157  changed=30   unreachable=0    failed=1    skipped=110  rescued=0    ignored=0  
    

Environment

  • Ansible Automation Platform

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