The "hammer ping" command shows pulp and pulp_auth as failed even after upgrading to Red Hat Satellite 6.10

Solution Verified - Updated -


  • During the upgradation to Red Hat Satellite 6.10, even if the satellite-installer was executed successfully,

    • The post-upgradation steps performed by satellite-maintain detects an unexpected failure at the server-ping step :

      Running Checks after upgrading to Satellite 6.10
      Clean old Kernel and initramfs files from tftp-boot:                  [OK]
      Check number of fact names in database:                               [OK]
      Check whether all services are running:                               [OK]
      Check whether all services are running using the ping call:           [FAIL]
      Some components are failing: pulp, pulp_auth
    • Manual execution of the hammer ping command shows something similar at the end of the output while all applicable components are showing ok status :

      # hammer ping
      2 more service(s) failed, but not shown:
      pulp, pulp_auth


  • Red Hat Satellite 6.10

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