RHEL6.6: system crashed with error 'kernel BUG at drivers/ata/libata-sff.c:1453!'

Solution Verified - Updated -

Issue

  • The Virtual machine was crashed while accessing cd-rom drive and following error messages were observed in logs prior to the kernel panic:

    sr 1:0:0:0: CDB: Test Unit Ready: 00 00 00 00 00 00
    ata2.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
             res 51/20:03:00:00:00/00:00:00:00:00/a0 Emask 0x5 (timeout)
    ata2.00: status: { DRDY ERR }
    ata2: soft resetting link
    ata2.00: configured for UDMA/33
    ata2: EH complete
    ata2: lost interrupt (Status 0x58)
    :
    ------------[ cut here ]------------
    kernel BUG at drivers/ata/libata-sff.c:1453!
    :
    Process ata/2 (pid: 43, threadinfo ffff880435ad2000, task ffff880435ad1580)
    Stack:
     ffff880435ad3db0 0000000000000000 ffff880435ad3df0 ffffffff81069b84
    <0> ffff880430170180 0000000181275daa ffff880430170000 ffff880430170000
    <0> ffff8804301700d0 0000000000000004 ffff880435ad3fd8 ffff880028319388
    Call Trace:
     [<ffffffff81069b84>] ? warn_slowpath_common+0x94/0xc0
     [<ffffffff81380a83>] ata_pio_task+0x73/0x110
     [<ffffffff81380a10>] ? ata_pio_task+0x0/0x110
     [<ffffffff8108b2b0>] worker_thread+0x170/0x2a0
     [<ffffffff81090bf0>] ? autoremove_wake_function+0x0/0x40
     [<ffffffff8108b140>] ? worker_thread+0x0/0x2a0
     [<ffffffff81090886>] kthread+0x96/0xa0
     [<ffffffff8100c14a>] child_rip+0xa/0x20
     [<ffffffff810907f0>] ? kthread+0x0/0xa0
     [<ffffffff8100c140>] ? child_rip+0x0/0x20
    Code: 89 f6 e8 f7 f2 16 00 eb 7c 80 e2 08 b8 01 00 00 00 0f 84 97 00 00 00 b8 01 00 00 00 e9 1e ff ff ff 83 f8 03 74 23 83 f8 04 74 40 <0f> 0b 90 eb fd 41 0f b6 d6 f6 c2 08 0f 85 c4 03 00 00 41 c7 84 
    RIP  [<ffffffff8138009d>] ata_sff_hsm_move+0x13d/0x740
     RSP <ffff880435ad3da0>
    

Environment

  • Red Hat guest running under VMware hypervisor
  • Red Hat Enterprise Linux 6.2
  • Virtual CD-ROM

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