[BUG] Missing "Red Hat Enterprise Linux" option for RHEL Academic when creating a case from the Customer Portal

Solution Verified - Updated -


When I want to open a new case via Customer Portal, in the "Product" field, I can choose only from two options: Red Hat Customer Portal and Red Hat Network, even though I have valid and active RHEL subscriptions:
- Red Hat Enterprise Linux Academic Server, Self-support
- Red Hat Enterprise Linux Advanced Platform (Academic Edition), Standard


Red Hat Customer Portal, Current Version
Red Hat Enterprise Linux (RHEL)
Red Hat Network (RHN)

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