undercloud openstack commands are failing with can not find identity endpoint and 503 errors

Solution Verified - Updated -

Issue

  • The undercloud has been working for several weeks, this VM was shutdown to take a snapshot. After it was powered back on, commands were failing after sourcing the stackrc
  • The undercloud database is not able to start, this error is observed in the mysql log:
2021-11-08  9:00:21 0 [ERROR] Can't create IP socket: Name or service not known
2021-11-08  9:00:21 0 [ERROR] Aborting

Environment

  • Red Hat Openstack Platform 16.1

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