Member users in 3scale Analytics group getting "Access Denied" when accessing the Backend analytics

Solution Verified - Updated -


  • Access denied is displayed
  • User is not able to access backend analytics
  • Logs show errors:

    [a6e63896-0d99-4feb-b812-342127b84409] [] [] Completed 403 Forbidden in 96ms (Views: 4.1ms | ActiveRecord: 7.8ms) - - [25/Aug/2021:22:32:35 +0000] "GET /p/admin/backend_apis/3 HTTP/1.1" 403 - 0.1079 - - [25/Aug/2021:22:32:35 +0000] "GET /assets/error-


  • Red Hat 3scale API Management
    • 2.10 On-Premises
    • 2.11 On-Premises
  • Member User
  • Drill down into backends on analytics page in Console

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