The virt-who configured with RHEV-M fails with error 'Error in communication with virt backend, trying to recover'

Solution Unverified - Updated -

Issue

  • The virt-who configured with RHEV-M fails with below traceback,
# less /var/log/rhsm/rhsm.log
2013-11-29 10:15:19,988 [ERROR]  @virt-who.py:197 - Error in communication with virt backend, trying to recover:
Traceback (most recent call last):
  File "/usr/share/virt-who/virt-who.py", line 191, in _send
  File "/usr/share/virt-who/rhevm.py", line 71, in getHostGuestMapping
  File "/usr/share/virt-who/rhevm.py", line 59, in get
  File "/usr/lib64/python2.6/urllib2.py", line 126, in urlopen
  File "/usr/lib64/python2.6/urllib2.py", line 391, in open
  File "/usr/lib64/python2.6/urllib2.py", line 409, in _open
  File "/usr/lib64/python2.6/urllib2.py", line 369, in _call_chain
  File "/usr/lib64/python2.6/urllib2.py", line 1198, in https_open
  File "/usr/lib64/python2.6/urllib2.py", line 1165, in do_open
URLError: <urlopen error [Errno 1] _ssl.c:492: error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error>

Environment

  • Red Hat Enterprise Linux 6
  • virt-who configured to work with RHEV-M
  • Subscription Asset Manager 1.3

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