Why did my Intel Xeon based RHEL server crash without any entry in /var/log/messages?
Issue
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My Intel Xeon based RHEL server crashed without leaving any entry in
/var/log/messages
. -
My Intel Xeon based server crashes frequently during periods of low activity.
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Analysis of kernel dump generated after the crash shows a trace similar to the following one:
PID: 0 TASK: ffff882009188040 CPU: 12 COMMAND: "swapper"
#0 [ffff8800282c3aa0] machine_kexec at ffffffff81035c9b
#1 [ffff8800282c3b00] crash_kexec at ffffffff810c0d22
#2 [ffff8800282c3bd0] oops_end at ffffffff81511700
#3 [ffff8800282c3c00] die at ffffffff8100f19b
#4 [ffff8800282c3c30] do_general_protection at ffffffff81511202
#5 [ffff8800282c3c60] general_protection at ffffffff815109d5
[exception RIP: uhci_scan_schedule+144]
RIP: ffffffff813da090 RSP: ffff8800282c3d10 RFLAGS: 00010012
RAX: ffff880037811000 RBX: ffff88200684b998 RCX: 00000000000078cf
RDX: 000000004b87644d RSI: ffff88200684b998 RDI: ffff88200684b998
RBP: ffff8800282c3d90 R8: ffff88200684b998 R9: 0000000000000001
R10: 0000000000000000 R11: 00000000000000a3 R12: 83811108203a556c
R13: ffff88200684ba20 R14: ffff8800282c3df0 R15: 0000000000000286
ORIG_RAX: ffffffffffffffff CS: 0010 SS: 0018
#6 [ffff8800282c3d98] uhci_hub_status_data at ffffffff813db748
#7 [ffff8800282c3de8] usb_hcd_poll_rh_status at ffffffff813b503f
#8 [ffff8800282c3e38] rh_timer_func at ffffffff813b594e
#9 [ffff8800282c3e48] run_timer_softirq at ffffffff81081837
#10 [ffff8800282c3ed8] __do_softirq at ffffffff81076fb1
#11 [ffff8800282c3f48] call_softirq at ffffffff8100c1cc
#12 [ffff8800282c3f60] do_softirq at ffffffff8100de05
#13 [ffff8800282c3f80] irq_exit at ffffffff81076d95
#14 [ffff8800282c3f90] smp_apic_timer_interrupt at ffffffff815172b0
#15 [ffff8800282c3fb0] apic_timer_interrupt at ffffffff8100bb93
--- <IRQ stack> ---
#16 [ffff881009ac7db8] apic_timer_interrupt at ffffffff8100bb93
[exception RIP: intel_idle+222]
RIP: ffffffff812d39fe RSP: ffff881009ac7e68 RFLAGS: 00000206
RAX: 0000000000000000 RBX: ffff881009ac7ed8 RCX: 0000000000000000
RDX: 0000000000000224 RSI: 0000000000000000 RDI: 0000000000085e4c
RBP: ffffffff8100bb8e R8: 0000000000000004 R9: 00000000000000c8
R10: 0013c83469d39da5 R11: 0000000000000000 R12: 0000000000000086
R13: ffff881009ac7dd8 R14: ffff8800282d15a0 R15: 0000000000000000
ORIG_RAX: ffffffffffffff10 CS: 0010 SS: 0018
#17 [ffff881009ac7ee0] cpuidle_idle_call at ffffffff814152d7
#18 [ffff881009ac7f00] cpu_idle at ffffffff81009fc6
Environment
- Red Hat Enterprise Linux 6
- Intel Xeon 34xx, 35xx, 36xx, 55xx, 56xx or 75xx hardware
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