What service is used by Customer Portal to check USA city name based on postal code provided?

Solution Verified - Updated -

Issue

  • When using the Red Hat Customer Portal API createUser a user creation may fail for USA based contacts due to name not exactly matching the check Red Hat performs based on USA postal code.
  • Create or Update user API fails with errror like:
    • address.county: validation_postal_code_county_not_match
    • address.zipCode: validation_city_state_postal_code_not_match

Environment

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