MultiClusterObservability stays in status "Installing"

Solution Verified - Updated -

Issue

  • When creating a new MultiClusterObservability object, the installation progress stays on "Installing" and the following status is shown:

    $ oc get MultiClusterObservability -o yaml
    [..]
    status:
      conditions:
      - lastTransitionTime: "2021-08-13T07:49:42Z"
        message: Installation is in progress
        reason: Installing
        status: "True"
        type: Installing
      - lastTransitionTime: "2021-08-13T07:49:42Z"
        message: secrets "thanos-object-storage" not found
        reason: ObjectStorageSecretNotFound
        status: "False"
        type: Failed
    
  • The MultiClusterObservability CRD shows an ObjectStorageSecretNotFounderror.

Environment

  • Red Hat Advanced Cluster Management for Kubernetes 2.3.1
  • Red Hat OpenShift Container Platform (OCP) 4.7

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