Insights operator degraded - Your Red Hat account is not enabled for remote support or your token has expired

Solution Verified - Updated -

Issue

  • Red Hat Insights Operator is in DEGRADED status

    $ oc get clusteroperator insights
NAME       VERSION   AVAILABLE   PROGRESSING   DEGRADED   SINCE
insights   4.10.52   False       False         True       4h40m

  • The error message by the operator is Your Red Hat account is not enabled for remote support or your token has expired[...] (see Diagnostic Steps section for more information)

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4
  • Red Hat Insights Operator
    • 4

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