Why am I Seeing RPM Conflicts with /var/opt/rh/rh-redis5 when Installing or Upgrading Ansible Tower?

Solution Verified - Updated -

Environment

  • Ansible Tower 3.7
  • Ansible Tower 3.8

Issue

The rh-redis5-runtime-3.3-1 package shows a conflict with /var/opt/rh/rh-redis5 when running setup.sh

Resolution

  • Ensure that /opt/rh and /var/opt/rh are not linked in anyway.

    Both directories should be separate as both paths point to libraries, binaries, etc. required to enable SCL and utilize the components brought over by SCL.

Root Cause

  • Symlink /opt to /var/opt or vice versa creates a collision when installing the rh-redis5 runtime for SCL.

Diagnostic Steps

  • Install the Tower RPM task returns:

    Transaction check error:
file /var/opt/rh/rh-redis5 conflicts between attempted installs of rh-redis5-runtime-3.3-1.el7.x86_64 and rh- 
redis5-runtime-3.3-1.el7.x86_64

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments