Error during Openstack update

Solution In Progress - Updated -

Issue

  • Openstack update fails with satellite registration during the "openstack overcloud update prepare" step. Following the steps in here at chapter 4.3.

  • We updated the undercloud from 13.0.10 to 13.015, and started updating the overcloud.

  • Update is failing with:

May 20 11:19:21 cmp31 os-collect-config: [2021-05-20 11:19:21,481] (heat-config) [INFO] {"deploy_stdout": "HTTP/1.1 200 OK\r\nSatellite 6 or beyond with Katello API detected at http://satellite.localdomain\nPreparing...                          ########################################\nUpdating / installing...\nkatello-ca-consumer-gotrhn.jeppesensys########################################\nCleaning up / removing...\nkatello-ca-consumer-gotrhn.jeppesensys########################################\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #0 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #1 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #2 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #3 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #4 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #5 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #6 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #7 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #8 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #9 )...\nERROR: Failed to connect after 10 attempts when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB'\n", "deploy_stderr": "  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current\n  

Environment

  • Red Hat OpenStack Platform 13.0 (RHOSP)

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