Error during Openstack update

Solution In Progress - Updated -

Issue

  • Openstack update fails with satellite registration during the "openstack overcloud update prepare" step. Following the steps in here at chapter 4.3.

  • We updated the undercloud from 13.0.10 to 13.015, and started updating the overcloud.

  • Update is failing with:

May 20 11:19:21 cmp31 os-collect-config: [2021-05-20 11:19:21,481] (heat-config) [INFO] {"deploy_stdout": "HTTP/1.1 200 OK\r\nSatellite 6 or beyond with Katello API detected at http://satellite.localdomain\nPreparing...                          ########################################\nUpdating / installing...\nkatello-ca-consumer-gotrhn.jeppesensys########################################\nCleaning up / removing...\nkatello-ca-consumer-gotrhn.jeppesensys########################################\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #0 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #1 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #2 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #3 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #4 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #5 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #6 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #7 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #8 )...\nINFO: Sleeping 2.0 ...\nINFO: Executing 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB' ...\nUnregistering from: subscription.rhsm.redhat.com:443/subscription\nWARN: Failed to connect when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB', retrying (attempt #9 )...\nERROR: Failed to connect after 10 attempts when running 'subscription-manager register --force --activationkey=Openstack13 --org=JSAB'\n", "deploy_stderr": "  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current\n  

Environment

  • Red Hat OpenStack Platform 13.0 (RHOSP)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content