API requests are affected by high latency while `backend-redis` is consistently using 1 core of CPU

Solution Verified - Updated -

Issue

  • API requests are affected by high latency while the backend-redis CPU utilization is consistently around 1 core
  • backend-listener pods show status: Ready 0/1

Environment

  • Red Hat 3scale API Management Platform (3scale API Management)
    • 2 (On Premise)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content