sosreport (ethtool -e) causes NIC interruption

Solution Verified - Updated -

Issue

  • Beginning in sos-3.7, the command ethtool -e was included by default
  • The command ethtool -e reads the EEPROM data on a NIC
  • Reading the EEPROM data can cause a multi-second interruption on the NIC which may result in application outages

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In