RH-SSO Internal Server Error during user updates on account management console

Solution Verified - Updated -


  • Getting an internal server error has occurred
  • Browser HTTP response code returns a HTTP 403 Forbidden
  • Nothing is logged in the server.log even with DEBUG loggin level enabled


  • Red Hat Single Sign-On (RH-SSO)
    • 7.4.2
  • Updating user profile on the account management page (like user password update/change)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content