Satellite-sync fails with "unable to process file /var/rhn-sat-import/channel_families/channel_families.xml" error.

Solution Verified - Updated -

Issue

  • Satellite-sync fails with following error while using local media for satellite-sync:

    # satellite-sync --list-channels --mount-point /var/rhn-sat-import
    Red Hat Network Satellite - file-system synchronization
    mp:  /var/rhn-sat-import
    db:  rhnsat/<password>@rhnsat
    Retrieving / parsing channel-families data
    +++ sending log as an email +++
    
    SYNC ERROR: unhandled exception occurred:
    
    (Check logs/email for potentially more detail)
    
    unable to process file /var/rhn-sat-import/channel_families/channel_families.xml
    

Environment

  • Red Hat Network Satellite

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content