Red Hat Insights Sync fails with error authenticate using rh_cloud_token 400 Bad Request on Red Hat Satellite 6

Solution Verified - Updated -

Issue

  • Red Hat Insights Sync fails with the below error on Red Hat Satellite 6

    2020-09-18T09:54:24 [W|app|0c6d7f51] Unable to authenticate using rh_cloud_token setting
2020-09-18T09:54:24 [E|app|0c6d7f51] Error performing InsightsCloud::Async::InsightsFullSync (Job ID: f9ee86b0-07d7-488d-b53b-b3ac7f8ff17d) from Dynflow(default) in 1016.41ms: Foreman::WrappedException (ERF50-1206 [Foreman::WrappedException]: Unable to  authenticate using rh_cloud_token setting ([RestClient::BadRequest]: 400 Bad Request))

Environment

  • Red Hat Satellite 6
  • Red Hat Insights

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