up2date encountering "There was a fatal error communicating with the server. The message was: Internal Server Error"

Solution Verified - Updated -

Issue

Customer is encountering the following error when they run up2date on any of their RHEL4 32 bit systems:

# up2date -l
There was a fatal error communicating with the server. The message was:
Internal Server Error

Environment

  • Red Hat Enterprise Linux 4.8 client

  • Red Hat Network Satellite 5.4

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