Abrt-cli report tool is crashing with internal error on Red Hat Enterprise Linux 7

Solution Unverified - Updated -


  • An internal error occurs when reporting an application crash to Red Hat support using the abrt-cli report tool.

  • abrt-cli report <ccpp-directory> creates a new case with Red Hat but the case gets closed immediately and command throws below error along with reference to the new case ID that is opened and closed:

The server at 'https://api.access.redhat.com/rs/telemetry/abrt' encountered an internal error (got error 500)
  • Unable to create a case using abrt-cli command line tool.


  • Red Hat Enterprise Linux 7
  • abrt-tui-2.1.11-57.el7

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