[Satellite6] "hammer status" returns 500 Internal Server Error, despite "hammer ping" might work fine

Solution Verified - Updated -

Issue

  • running "hammer status" or API request /api/statuses directly to get status of Satellite and Capsules
  • the command/request fails with error 500 "Internal Server Error"
  • all other status requests usually pass
  • "hammer ping" can pass on some older Sat6 versions, or fail (on some newer versions)
  • some Capsule has disabled "logs" feature

Environment

Red Hat Satellite 6

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