Retrieving the login and password of my Red Hat Subscription Management account

Solution Verified - Updated -

Environment

  • Red Hat Subscription Management
  • Red Hat Customer Portal

Issue

  • How can I retrieve the login and password of my Red Hat Subscription Management (RHSM) account?
  • How can I retrieve the login and password of my Red Hat Customer Portal?

Resolution

To retrieve login and password details of your RHSM account, visit - https://access.redhat.com/login. Click on the Lost Login/Password? link. You will be directed to the https://www.redhat.com/wapps/sso/lostPassword.html page.

To retrieve your password, enter your Red Hat login and email address associated with the account in the form. Your password will be reset and sent to email address. If you do not know your Red Hat login enter your email address in the form and your Red Hat login will be sent to email address.

An alternative way to recover this information is to click the "Lost Login/Password?" link in the Customer Portal, and enter your email address in the Forgot your login? menu on the right hand side of the page.

Note: To access login and password details, you will need to enter the email address registered to your RHSM login account. RHSM will send requested details only after a verification of a specified email address.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments