Failure in starting business processes or aborting tasks after implementing LDAP integration in Process Automation Manager

Solution Verified - Updated -

Issue

  • After implementing LDAP integration in Process Automation Manager (RHPAM) to authenticate against Active Directory service, we are unable to start jBPM business processes as before with errors like below:
01:03:57,895 ERROR [org.jbpm.services.task.wih.LocalHTWorkItemHandler] (default task-13) Sat May 23 01:03:57 JST 2020: Error when creating task on task server for work item id 1. Error reported by task server: There are no known Business Administrators, task cannot be created according to WS-HT specification: org.jbpm.services.task.exception.CannotAddTaskException: There are no known Business Administrators, task cannot be created according to WS-HT specification
    at org.jbpm.services.task.commands.UserGroupCallbackTaskCommand.doCallbackOperationForPeopleAssignments(UserGroupCallbackTaskCommand.java:279)
    at org.jbpm.services.task.commands.AddTaskCommand.execute(AddTaskCommand.java:112)
    at org.jbpm.services.task.commands.AddTaskCommand.execute(AddTaskCommand.java:56)
......
  • When trying to implement LogCleanupCommand in a RHPAM instance that integrated with AD via LdapExtLoginModule, getting warning message like below and unable to call LogCleanupCommand successfully.
2020-05-21 15:19:02,950 WARN  [org.jbpm.services.task.persistence.TaskTransactionInterceptor] (default task-1) Could not commit session: java.lang.IllegalArgumentException: User Administrator was not found in callback org.jbpm.services.task.identity.LDAPUserGroupCallbackImpl@405babf6
        at org.jbpm.services.task.commands.UserGroupCallbackTaskCommand.doCallbackUserOperation(UserGroupCallbackTaskCommand.java:108)
        at org.jbpm.services.task.commands.ExitTaskCommand.execute(ExitTaskCommand.java:48)
......

Environment

  • Red Hat Process Automation Manager (RHPAM)
    • 7.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content