ocsp subsystem fails to start with error "JSS General Security Error Failed to create jss service"

Solution Unverified - Updated -

Issue

After renewing ocsp certificates, the subsystem does not start, Here is the error reported in debug and system files.

  • /var/log/pki-ocsp/system
5195.main - [02/Oct/2013:09:44:56 EDT] [20] [3] JSS General Security Error Failed to create jss service: org.mozilla.jss.CryptoManager$NotInitializedException
5986.main - [02/Oct/2013:10:30:33 EDT] [20] [3] JSS General Security Error Failed to create jss service: org.mozilla.jss.CryptoManager$NotInitializedException
  • /var/log/pki-ocsp/debug
[02/Oct/2013:10:30:33][main]: CMSEngine.java:884:initSubsystem() CMSEngine: done init id=log
[02/Oct/2013:10:30:33][main]: CMSEngine.java:886:initSubsystem() CMSEngine: initialized log
[02/Oct/2013:10:30:33][main]: CMSEngine.java:878:initSubsystem() CMSEngine: initSubsystem id=os
[02/Oct/2013:10:30:33][main]: CMSEngine.java:881:initSubsystem() CMSEngine: ready to init id=os
[02/Oct/2013:10:30:33][main]: CMSEngine.java:884:initSubsystem() CMSEngine: done init id=os
[02/Oct/2013:10:30:33][main]: CMSEngine.java:886:initSubsystem() CMSEngine: initialized os
[02/Oct/2013:10:30:33][main]: CMSEngine.java:878:initSubsystem() CMSEngine: initSubsystem id=jss
[02/Oct/2013:10:30:33][main]: CMSEngine.java:881:initSubsystem() CMSEngine: ready to init id=jss
[02/Oct/2013:10:30:33][main]: CMS.java:1503:start() CMS:Caught EBaseException
Failed to create jss service: org.mozilla.jss.CryptoManager$NotInitializedException
        at com.netscape.cmscore.security.JssSubsystem.init(JssSubsystem.java:257)
        at com.netscape.cmscore.apps.CMSEngine.initSubsystem(CMSEngine.java:882)
        at com.netscape.cmscore.apps.CMSEngine.initSubsystems(CMSEngine.java:811)
        at com.netscape.cmscore.apps.CMSEngine.init(CMSEngine.java:343)
        at com.netscape.certsrv.apps.CMS.init(CMS.java:152)
        at com.netscape.certsrv.apps.CMS.start(CMS.java:1499)
        at com.netscape.cms.servlet.base.CMSStartServlet.init(CMSStartServlet.java:85)
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1139)
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:966)
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3956)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4226)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:760)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:740)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:544)
        at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:975)
        at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:938)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:500)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1193)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:319)
        at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1022)
        at org.apache.catalina.core.StandardHost.start(StandardHost.java:736)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
        at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
        at org.apache.catalina.core.StandardService.start(StandardService.java:448)
        at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:552)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:616)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:295)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:433)
[02/Oct/2013:10:30:33][main]: CMSEngine.java:1492:shutdown() CMSEngine.shutdown()
[02/Oct/2013:10:30:33][main]: LogFile.java:822:shutdown() LogFile:In log shutdown

Environment

  • Red Hat Certificate System 8.0

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