Why Memcached Service Is Failing To Start On Ansible Tower Cluster Nodes ?

Solution Verified - Updated -

Issue

When I try to start / restart the memcached service on Ansible Tower nodes, the service is failing to start with one of the below errors.

systemctl status memcached.service 
● memcached.service - Memcached
   Loaded: loaded (/usr/lib/systemd/system/memcached.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Mon 2020-05-11 02:06:50 UTC; 7min ago
  Process: 7627 ExecStart=/usr/bin/memcached -u $USER -p $PORT -m $CACHESIZE -c $MAXCONN $OPTIONS (code=exited, status=71)
 Main PID: 7627 (code=exited, status=71)

May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: Started Memcached.
May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com memcached[7627]: bind(): No such file or directory
May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com memcached[7627]: failed to listen on UNIX socket: /var/run/memcached/memcached.sock: No such file or directory
May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: memcached.service: main process exited, code=exited, status=71/n/a
May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: Unit memcached.service entered failed state.
May 11 02:06:50 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: memcached.service failed.
systemctl status memcached.service 
● memcached.service - Memcached
   Loaded: loaded (/usr/lib/systemd/system/memcached.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Mon 2020-05-11 02:16:20 UTC; 15s ago
  Process: 8338 ExecStart=/usr/bin/memcached -u $USER -p $PORT -m $CACHESIZE -c $MAXCONN $OPTIONS (code=exited, status=71)
 Main PID: 8338 (code=exited, status=71)

May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: Started Memcached.
May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com memcached[8338]: bind(): Permission denied
May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com memcached[8338]: failed to listen on UNIX socket: /var/run/memcached/memcached.sock: Permission denied
May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: memcached.service: main process exited, code=exited, status=71/n/a
May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: Unit memcached.service entered failed state.
May 11 02:16:20 ibm-p8-kvm-03-guest-02.virt.pnr.lab.eng.rdu2.redhat.com systemd[1]: memcached.service failed.

Environment

Ansible Tower

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content