Unable to delete server profile from satellite , fails with Internal Server Error and cobbler traceback

Solution Verified - Updated -

Issue

  • While trying to delete a system profile it fails with Internal Server Error ( ISE )
  • When attempting to delete a system profile from satellite, we receive the following error:
   Error: Internal Server Error "System profile XXXX could not be deleted."

error Internal Server Error

The server experienced a problem which prevented your request from being filled out. It may not be possible to execute this action at this time.
Please help us correct this problem by contacting us with details of how you received this message.

Also received traceback email with the error :

error_log has :

[Mon Sep 23 15:22:14 2013] [error] [client 127.0.0.1] (13)Permission denied: mod_wsgi (pid=2211): Unable to connect to WSGI daemon process 'kickstarter' on '/etc/httpd/logs/wsgi.2165.0.1.sock' after multiple attempts.
The following exception occurred while executing this request:
POST /rhn/systems/details/DeleteConfirm.do

..snip..
Exception:
javax.servlet.ServletException: com.redhat.rhn.manager.kickstart.cobbler.NoCobblerTokenException: We had an error trying to login.
        at org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:520)
        at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:427)
        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
        at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:99)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.redhat.rhn.frontend.servlets.AuthFilter.doFilter(AuthFilter.java:120)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.redhat.rhn.frontend.servlets.LocalizedEnvironmentFilter.doFilter(LocalizedEnvironmentFilter.java:67)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.redhat.rhn.frontend.servlets.EnvironmentFilter.doFilter(EnvironmentFilter.java:108)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.redhat.rhn.frontend.servlets.SessionFilter.doFilter(SessionFilter.java:55)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.redhat.rhn.frontend.servlets.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:97)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
        at java.lang.Thread.run(Thread.java:736)
Caused by: com.redhat.rhn.manager.kickstart.cobbler.NoCobblerTokenException: We had an error trying to login.
        at com.redhat.rhn.manager.kickstart.cobbler.CobblerLoginCommand.login(CobblerLoginCommand.java:57)
        at com.redhat.rhn.frontend.integration.IntegrationService.authorize(IntegrationService.java:114)
        at com.redhat.rhn.frontend.integration.IntegrationService.getAuthToken(IntegrationService.java:67)
        at com.redhat.rhn.manager.kickstart.cobbler.CobblerCommand.<init>(CobblerCommand.java:53)
        at com.redhat.rhn.manager.kickstart.cobbler.CobblerSystemRemoveCommand.<init>(CobblerSystemRemoveCommand.java:36)
        at com.redhat.rhn.manager.system.SystemManager.deleteServer(SystemManager.java:256)
        at com.redhat.rhn.frontend.action.systems.sdc.SystemDeleteConfirmAction.execute(SystemDeleteConfirmAction.java:82)
        at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
        ... 40 more
Caused by: redstone.xmlrpc.XmlRpcFault: <class 'cobbler.cexceptions.CX'>:'login failed (username)'
        at redstone.xmlrpc.XmlRpcClient.handleResponse(XmlRpcClient.java:443)
        at redstone.xmlrpc.XmlRpcClient.endCall(XmlRpcClient.java:376)
        at redstone.xmlrpc.XmlRpcClient.invoke(XmlRpcClient.java:165)
        at com.redhat.rhn.manager.kickstart.cobbler.CobblerXMLRPCHelper.invokeMethod(CobblerXMLRPCHelper.java:69)
        at com.redhat.rhn.manager.kickstart.cobbler.CobblerLoginCommand.login(CobblerLoginCommand.java:52)
        ... 47 more

Environment

  • Red Hat Satellite v5.5
  • Custom WSGI daemon (not shipped with Satellite)

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