Getting blank screen after logging into Gnome desktop

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux

Issue

  • Getting blank screen after logging into Gnome deskotp

Resolution

Update gnome packages on the system

# yum groupupdate "X Window System" "GNOME Desktop Environment"

This will install all the missing packages on the system.  Then reboot the system

Root Cause

GNOME packages were missing.

Diagnostic Steps

Update gnome packages on the system

# yum groupupdate "X Window System" "GNOME Desktop Environment"

This will install all the missing packages on the system.

Then, if possible, reboot the box or change runlevel from 3 to 5.

If problem persists even after updating the package, provide following details for further investigation.

1) rpm -qa --qf "%{NAME}-%{VERSION}-%{RELEASE}-%{ARCH}\n" > /tmp/rpms.out

2) rpm -Va > /tmp/rpm-va.out

3) /etc/X11/xorg.conf file

4) Is problem reproducible for all users?

5) Is the user account in question is local or remote?

6) try creating new user account and see if problem is observed with it

7) get ~/.xsession-errors file for the user in question after reproducing issue

8) sosreport at the time problem observed on screen as well as snapshot

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