Red Hat Certificate System clone CA configuration fails with error "Open quote is expected for attribute "BGCOLOR" associated with an element type "BODY" "

Solution Verified - Updated -

Issue

In some scenario, a web based configuration wizard of a Red Hat Certificate System clone CA may fail in the "import keys and certificates" panel with the following errors:
In the Firefox web borwser:

The Certificate System has encountered an unrecoverable error.
Error Message:
java.lang.NullPointerException<
Please contact your local administrator for assistance.

In the clone CA logs:

tail /var/log/pki-ca-clone/catalina.out
...
[Fatal Error] :2:15: Open quote is expected for attribute "BGCOLOR" associated with an  element type  "BODY".

tail /var/log/pkica/debug
...
[03/Sep/2013:19:01:47][http-9445-Processor17]: WizardPanelBase::updateNumberRange() - Exception=org.xml.sax.SAXParseException: Open quote is expected for attribute "BGCOLOR" associated with an  element type  "BODY".
[03/Sep/2013:19:01:47][http-9445-Processor17]: WizardPanelBase: updateNumberRange: java.io.IOException: org.xml.sax.SAXParseException: Open quote is expected for attribute "BGCOLOR" associated with an  element type  "BODY".
java.io.IOException: org.xml.sax.SAXParseException: Open quote is expected for attribute "BGCOLOR" associated with an  element type  "BODY".
        at com.netscape.cms.servlet.csadmin.WizardPanelBase.updateNumberRange(WizardPanelBase.java:801)
        at com.netscape.cms.servlet.csadmin.RestoreKeyCertPanel.getConfigEntriesFromMaster(RestoreKeyCertPanel.java:362)
        at com.netscape.cms.servlet.csadmin.RestoreKeyCertPanel.update(RestoreKeyCertPanel.java:331)
        at com.netscape.cms.servlet.wizard.WizardServlet.goNextApply(WizardServlet.java:315)
...

Environment

  • Red Hat Enterprise Linux 5
  • Red Hat Certificate System 8.1
pki-ca-8.1.0-10.el5pki.noarch

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