Cloudforms qemu agent prevents live snapshot

Solution In Progress - Updated -

Issue

  • The cloudforms appliance gives the following error when trying to take a live snapshot:
[root@kvm-host01 ~]# virsh snapshot-create-as --domain cloudforms --disk-only --atomic --quiesce --no-metadata 
erro:internal error: unable to execute QEMU agent command 'guest-fsfreeze-freeze': failed to open /var/www/miq/vmdb/log: Permission denied
  • Another VM on the same host (Openstack undercloud VM with RHEL 7.7) is able to successfully complete the command:
[root@kvm-host01 ~]# virsh snapshot-create-as --domain undercloud --disk-only --atomic --quiesce --no-metadata 
Snapshot de domínio 1575027495 criado

Environment

  • Red Hat OpenStack Platform 9.0 (RHOSP)
  • Red Hat Enterprise Linux (RHEL)
  • CloudForms (CFME)

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