Externalized Redis Database is returning intermittent connectivity issues to the 'backend-redis' pod on Red Hat 3scale API Management

Solution Verified - Updated -

Issue

We have Red Hat 3scale 2.6 On-premises on top of OpenShift Container Platform (OCP) 3.11 and Redis hosted outside with Sentinel. 3scale works fine most of the time. But, intermittently giving connection timed out in backend-listener.

Environment

  • Red Hat 3scale API Management
    • 2.X On-premises

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