Nova compute service is down

Issue

• Cannot evacuate because nova compute service is down. We expect the nova-compute service to be running in order to evacuate the VMs to another compute.

• We're using High Availability for compute instances (Instance HA)

• Service appears down for that compute:

(overcloud) [stack@director01 ~]$ openstack compute service list
+----+------------------+-------------------------------------------------+----------+----------+-------+----------------------------+
| ID | Binary           | Host                                            | Zone     | Status   | State | Updated At                 |
+----+------------------+-------------------------------------------------+----------+----------+-------+----------------------------+
|  2 | nova-scheduler   | overcloud-controller-1.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:21.000000 |
|  5 | nova-scheduler   | overcloud-controller-0.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:24.000000 |
|  8 | nova-consoleauth | overcloud-controller-1.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:24.000000 |
| 11 | nova-consoleauth | overcloud-controller-0.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:18.000000 |
| 14 | nova-conductor   | overcloud-controller-1.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:17.000000 |
| 17 | nova-scheduler   | overcloud-controller-2.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:20.000000 |
| 23 | nova-conductor   | overcloud-controller-0.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:17.000000 |
| 26 | nova-consoleauth | overcloud-controller-2.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:22.000000 |
| 35 | nova-conductor   | overcloud-controller-2.openstack.localdomain      | internal | enabled  | up    | 2019-11-16T06:59:17.000000 |
| 56 | nova-compute     | overcloud-novacomputeiha-0.openstack.localdomain  | nova     | enabled  | up    | 2019-11-16T06:59:22.000000 |
| 62 | nova-compute     | overcloud-novacomputeiha-1.openstack.localdomain  | nova     | enabled  | up    | 2019-11-16T06:59:19.000000 |
| 68 | nova-compute     | overcloud-novacomputeiha-2.openstack.localdomain  | nova     | disabled | down  | 2019-11-16T06:59:16.000000 |
| 70 | nova-compute     | overcloud-novacomputeiha-14.openstack.localdomain | nova     | enabled  | up    | 2019-11-16T06:59:22.000000 |
| 74 | nova-compute     | overcloud-novacomputeiha-16.openstack.localdomain | nova     | enabled  | up    | 2019-11-16T06:59:17.000000 |
+----+------------------+-------------------------------------------------+----------+----------+-------+----------------------------+