Log in to Your Red Hat Account

Your Red Hat account gives you access to your profile, preferences, and services, depending on your status.

If you are a new customer, register now for access to product evaluations and purchasing capabilities.

Need access to an account?

If your company has an existing Red Hat account, your organization administrator can grant you access.

If you have any questions, please contact customer service.

Red Hat Account Number:

Red Hat Account

Customer Portal

For your security, if you’re on a public computer and have finished using your Red Hat services, please be sure to log out.

Log Out

Select Your Language

Why Is My Ansible Tower Install/Upgrade Failing at TASK [awx_install : Migrate the Tower Database Schema (May Take Awhile When Upgrading).] With pkg_resources.DistributionNotFound?

Solution Verified - Updated 2019-11-13T19:49:26+00:00 -

Issue

When installing/upgrading Ansible Tower to 3.5.x, you may run into the following issue:

"pkg_resources.DistributionNotFound: The 'awx==3.5.x' distribution was not found and is required by the application"

Environment

Ansible Tower 3.5.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

New to Red Hat?

Learn more about Red Hat subscriptions

Here are the common uses of Markdown.

Code blocks

~~~
Code surrounded in tildes is easier to read
~~~

Links/URLs

[Red Hat Customer Portal](https://access.redhat.com)

Log in to Your Red Hat Account

Red Hat Account

Customer Portal

Select Your Language

Infrastructure and Management

Cloud Computing

Storage

Runtimes

Integration and Automation

Services

Tools

Red Hat Insights

Red Hat Product Security Center

Security Updates

Resources

Customer Portal Community

Customer Events

Stories