Why is rhevm-manage-domains failing with following error: "No user information was found for user"?

Solution Verified - Updated -

Issue

  • rhevm-manage-domains -action=add -domain=example.domain -user=rhevadmin -interactive -provider=ActiveDirectory
    Enter password:
General error has kdc.example.domain:389; socket closed
javax.naming.ServiceUnavailableException: server1.example.domain:389; socket closed
    at com.sun.jndi.ldap.Connection.readReply(Connection.java:452)
    at com.sun.jndi.ldap.LdapClient.ldapBind(LdapClient.java:358)
    at com.sun.jndi.ldap.sasl.LdapSasl.saslBind(LdapSasl.java:126)
    at com.sun.jndi.ldap.LdapClient.authenticate(LdapClient.java:232)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2740)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:316)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:211)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:154)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:84)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:307)
    at javax.naming.InitialContext.init(InitialContext.java:242)
    at javax.naming.InitialContext.<init>(InitialContext.java:216)
    at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:101)
    at org.ovirt.engine.core.utils.kerberos.JndiAction.run(JndiAction.java:84)
    at java.security.AccessController.doPrivileged(Native Method)
    at javax.security.auth.Subject.doAs(Subject.java:356)
    at org.ovirt.engine.core.utils.kerberos.KerberosConfigCheck.promptSuccessfulAuthentication(KerberosConfigCheck.java:174)
    at org.ovirt.engine.core.utils.kerberos.KerberosConfigCheck.validateKerberosInstallation(KerberosConfigCheck.java:150)
    at org.ovirt.engine.core.utils.kerberos.KerberosConfigCheck.checkInstallation(KerberosConfigCheck.java:135)
    at org.ovirt.engine.core.utils.kerberos.ManageDomains.checkKerberosConfiguration(ManageDomains.java:715)
    at org.ovirt.engine.core.utils.kerberos.ManageDomains.testConfiguration(ManageDomains.java:886)
    at org.ovirt.engine.core.utils.kerberos.ManageDomains.addDomain(ManageDomains.java:507)
    at org.ovirt.engine.core.utils.kerberos.ManageDomains.runCommand(ManageDomains.java:278)
    at org.ovirt.engine.core.utils.kerberos.ManageDomains.main(ManageDomains.java:173)
Failure while testing domain mmc.domain. Details: No user information was found for user

Environment

  • Red Hat Enterprise Virtualization 3.2

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content