'Error during the processAction phase: java.lang.NullPointerException' when accessing Pages Management portlet in JPP 6.0

Solution Verified - Updated -

Issue

When we access the Page Management portlet in JPP 6.0 and try to scroll down to list all the pages, we have the following NullPointerException being thrown:

ERROR [portal:UIPortalApplication] (host/ip:8080) Error during the processAction phase: java.lang.NullPointerException
    at org.exoplatform.portal.webui.page.PageModel.<init>(PageModel.java:40) [exo.portal.webui.portal-3.5.2.Final-redhat-4-BZ-977759.jar:3.5.2.Final-redhat-4-BZ-977759]
    at org.exoplatform.portal.webui.page.PageIterator.next(PageIterator.java:94) [exo.portal.webui.portal-3.5.2.Final-redhat-4-BZ-977759.jar:3.5.2.Final-redhat-4-BZ-977759]
    at org.exoplatform.portal.webui.page.PageIterator.next(PageIterator.java:37) [exo.portal.webui.portal-3.5.2.Final-redhat-4-BZ-977759.jar:3.5.2.Final-redhat-4-BZ-977759]
....
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:155) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:372) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:877) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:679) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:931) [jbossweb-7.0.17.Final-redhat-1-JBPAPP6-1709.jar:]
    at java.lang.Thread.run(Thread.java:724) [rt.jar:1.7.0_25]

Environment

  • Red Hat JBoss Portal Platform (JPP)
    • 6.0

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.