While downloading a file from FTP Server through Internet Explorer, it gives 'The Login request was denied' error message

Issue

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Issue

• While downloading a file from FTP Server through Internet Explorer, it gives 'The Login request was denied' error message

Environment

• Internet Explorer

Resolution

Passive mode should be enabled for IE.  Following steps can be used to change Internet Explorer client mode.

• Start Internet Explorer.
• On the Tools menu, click Internet Options.
• Click the Advanced tab.
• Under Browsing, click to clear the Enable folder view for FTP sites check box.
• Click to select the Use Passive FTP (for firewall and DSL modem compatibility) check box.
• Click OK.

Specify username and password in the address-bar as below.

ftp://username:password@xxx.xxx.xxx.xxx:port

where,

username = username of the account.
password = password of the account.
xxx.xxx.xxx.xxx = FTP server IP address.
port = the port of the FTP server (default:21)

Root Cause

• This might have happened due to the disbled Passive mode in IE. 
• If 'Enable Folder View' for FTP sites check box is  selected, Internet Explorer behaves as a Standard mode FTP client, even  if 'Use Passive FTP' check box is selected. In order to behave Internet  Explorer as a Passive mode FTP client, it is required to clear the  'Enable Folder View' for FTP sites check box and then select 'Use  Passive FTP' check box.