system-config-users GUI does not show proper list of users and groups on the system

Solution Verified - Updated -

Issue

  • system-config-users GUI is unpopulated

  • Used pwck, grpck, pwconv, and grpconv to clean up corrupt passwd, shadow, group and gshadow files.

  • These files are accurate but the system-config-users GUI list is unpopulated and do not match the correct passwd, shadow, group and gshadow  files.

Environment

  • Red Hat Enterprise Linux 5

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