How to open a proactive case for patching or upgrading Red Hat CloudForms.

Solution Verified - Updated -

Issue

  • Upgrading production CloudForms
  • How to open a case to notify Red Hat of upgrades taking place so appropriate resources are available?
  • What information is useful for Red Hat support when opening a proactive ticket for a weekend or after hours work?

Environment

  • Red Hat CloudForms

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In