Why does RHN Satellite scheduled jobs remain in 'Pending Status' in the webui?

Solution Verified - Updated -

Issue

  • RHN Satellite scheduled jobs remains as 'Pending Status' in the webui and '/var/log/rhn/osa-dispatcher.log' gives the error below:
377810 2014/01/15 11:26:49 -04:00 27029 0.0.0.0: osad/jabber_lib.print_message('socket error',)
377811 2014/01/15 11:26:49 -04:00 27029 0.0.0.0: osad/jabber_lib.print_message('Could not connect to jabber server', u'my-satellite-servername.example.com')
2014/01/15 11:26:49 -04:00 27029 0.0.0.0: osad/jabber_lib.setup_connection('ERROR', 'Traceback (most recent call last):\n  File "/usr/share/rhn/osad       /jabber_lib.py", line 252, in setup_connection\n    c = self._get_jabber_client(js)\n  File "/usr/share/rhn/osad/jabber_lib.py", line 309, in _get_jabber_client\n    c.connect()\n 
 File "/usr/share/rhn/osad/jabber_lib.py", line 567, in connect\n    jabber.Client.connect(self)\n  File "/usr/lib/python2.6/site-packages/jabber/xmlstream.py", line 488, in connect\n    raise socket.error("Unable to connect to the host and port specified")\nerror: Unable to connect to the host and port specified\n')
2014/01/15 11:26:49 -04:00 27029 0.0.0.0: osad/jabber_lib.setup_connection('Could not connect to any jabber server',)
377814 2014/01/15 11:26:49 -04:00 27029 0.0.0.0: osad/jabber_lib.main('Unable to connect to jabber servers, sleeping 10 seconds',)

Environment

  • Red Hat Satellite 5

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