Faulty tg3 and igb HP network drivers cause the server to hang

Solution Verified - Updated -

Issue

  • Server freeze
  • Server 5.7 Linux version 2.6.18-274.7.1.el5PAE running on HP-280c freezes after below errors in messages file:
May 10 09:17:57 hostname kernel: list_add corruption. prev->next should be cd5e4924, but was cd576524
May 10 09:17:57 hostname kernel: ------------[ cut here ]------------
May 10 09:18:00 hostname gsm_ei: INFO: Counters don't match on Write, te->0x9d, ash->0x9d00, code:0x9b01, alertabl:1, retry:0, bufStat:0x42, cancelled:0, cErrno:0
May 10 09:18:00 hostname gsm_ei: INFO: Counters don't match on Write, te->0x9d, ash->0x9d00, code:0x9c01, alertabl:1, retry:0, bufStat:0x42, cancelled:0, cErrno:0
May 10 09:18:00 hostname c7l3: INFO: Counters don't match on Read, te->0xa0, ash->0xa000, code:0x9f0e, alertabl:0/1, block:1, bufStat:0x59, cancelled:1, cErrno:4
May 10 09:18:00 hostname dr: INFO: Counters don't match on Write, te->0x31, ash->0x3100, code:0x300e, alertabl:0, retry:-2, bufStat:0x56, cancelled:1, cErrno:62
May 10 09:18:00 hostname dly: INFO: Counters don't match on Read, te->0xcd, ash->0xcd00, code:0xcc06, alertabl:0/1, block:1, bufStat:0x59, cancelled:1, cErrno:4
May 10 09:18:00 hostname pup: INFO: Counters don't match on Read, te->0x38, ash->0x3800, code:0x370e, alertabl:1/1, block:1, bufStat:0x51, cancelled:0, cErrno:0
May 10 09:18:00 hostname mtmr: INFO: Counters don't match on Write, te->0x7f, ash->0x7f00, code:0x7e01, alertabl:0, retry:-2, bufStat:0x42, cancelled:0, cErrno:0
May 10 09:18:00 hostname net-snmp[25080]: INFO: Counters don't match on Read, te->0x4c, ash->0x4c00, code:0x4b0a, alertabl:1/1, block:0, bufStat:0x51, cancelled:0, cErrno:0
May 10 09:18:00 hostname gsm_ei: INFO: Counters don't match on Write, te->0xf1, ash->0xf100, code:0xf001, alertabl:1, retry:0, bufStat:0x42, cancelled:0, cErrno:0

Environment

  • Red Hat Enterprise Linux 5
  • tg3 HP network driver
  • igb HP network driver

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