Why Am I Seeing an Internal Server Error when Accessing My Tower UI?

Solution Verified - Updated -


  • When accessing the Tower web UI, there is an internal server error displayed and log file shows error as below:
django.db.utils.OperationalError: could not connect to server: Connection refused
    Is the server running on host "postgresdb.example.local" ( and accepting
    TCP/IP connections on port 5432?


  • Ansible Tower

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In