system-provider pod shows execution expired on 3scale on-premises

Solution Verified - Updated -

Issue

  • Found below log in system-provider pod:
10.131.2.1 - - [16/May/2019:09:11:03 +0000] "GET /check.txt HTTP/1.1" 200 - 0.0111
execution expired
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:880:in `initialize'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:880:in `open'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:880:in `block in connect'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:101:in `timeout'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:878:in `connect'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:863:in `do_start'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:852:in `start'
/opt/rh/rh-ruby23/root/usr/share/ruby/net/http.rb:1384:in `request'
/opt/system/vendor/bundle/ruby/2.3.0/gems/analytics-ruby-2.0.13/lib/segment/analytics/request.rb:53:in `post'
/opt/system/vendor/bundle/ruby/2.3.0/gems/analytics-ruby-2.0.13/lib/segment/analytics/worker.rb:45:in `run'
/opt/system/vendor/bundle/ruby/2.3.0/gems/analytics-ruby-2.0.13/lib/segment/analytics/client.rb:349:in `block (2 levels) in ensure_worker_running'
Exception -- {:error_message=>"Connection error: execution expired", :parameters=>{:status=>-1}}

Environment

  • Red Hat 3scale API Management 2.4.0 On-Premises

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