Why is rhevm-log-collector failing with "ERROR: Problem connecting to the REST API.Is the service available and does the CA certificate exist?" after upgrading from Red Hat Enterprise Virtualization 3.1 to 3.2

Solution Verified - Updated -

Issue

  • When running rhevm-log-collector collect after upgrading from RHEV 3.1 to 3.2 I get the following error.
# rhevm-log-collector --hosts=<HOSTNAME>,<HOSTNAME>,<HOSTNAME>
INFO: Gathering oVirt Engine information...
Please provide the password for the PostgreSQL user, postgres, to dump the engine PostgreSQL database instance (CTRL+D to skip): 
INFO: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
Please provide the REST API username for oVirt Engine (CTRL+D to skip): admin
Please provide the REST API password for the admin oVirt Engine user(CTRL+D to skip):
ERROR: Problem connecting to the REST API.Is the service available and does the CA certificate exist?

Environment

  • Red Hat Enterprise Virtualization 3.1 to 3.2 Upgrade

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