System gets hung during the IO on disks connected to Adaptect Smart Storage controller

Solution Verified - Updated -

Issue

  • System gets hung during the IO on disks connected to Adaptec Smart Storage controller.
    At the time of hang, there are following errors logged on console:

    sd 2:0:5:0: Power-on or device reset occurred
    smartpqi 0000:b1:00.0: resetting scsi 2:0:5:0
    smartpqi 0000:b1:00.0: reset of scsi 2:0:5:0: SUCCESS
    sd 2:0:5:0: Device offlined - not ready after error recovery
    sd 2:0:5:0: Device offlined - not ready after error recovery
    sd 2:0:5:0: [sdh] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=40s
    sd 2:0:5:0: [sdh] CDB: Read(10) 28 00 0d 80 0c 70 00 00 08 00
    blk_update_request: I/O error, dev sdh, sector 226495600
    Buffer I/O error on dev sdh, logical block 28311950, async page read
    sd 2:0:5:0: rejecting I/O to offline device
    smartpqi 0000:b1:00.0: resetting scsi 2:1:0:3
    sd 2:0:5:0: rejecting I/O to offline device
    smartpqi 0000:b1:00.0: reset of scsi 2:1:0:3: SUCCESS
    sd 2:0:5:0: rejecting I/O to offline device
    sd 2:0:5:0: rejecting I/O to offline device
    sd 2:0:5:0: rejecting I/O to offline device
    [...]
    

Environment

  • Red Hat Enterprise Linux 7.6
  • Microsemi, Adaptec Smart Storage PQI 12G SAS/PCIe 3 adapter
    Smart Array E208i-p SR Gen10
    • smartpqi in-box driver

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content