System gets hung during the IO on disks connected to Adaptect Smart Storage controller

Solution Verified - Updated -

Issue

  • System gets hung during the IO on disks connected to Adaptec Smart Storage controller.
    At the time of hang, there are following errors logged on console:

    sd 2:0:5:0: Power-on or device reset occurred
    smartpqi 0000:b1:00.0: resetting scsi 2:0:5:0
    smartpqi 0000:b1:00.0: reset of scsi 2:0:5:0: SUCCESS
    sd 2:0:5:0: Device offlined - not ready after error recovery
    sd 2:0:5:0: Device offlined - not ready after error recovery
    sd 2:0:5:0: [sdh] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_OK cmd_age=40s
    sd 2:0:5:0: [sdh] CDB: Read(10) 28 00 0d 80 0c 70 00 00 08 00
    blk_update_request: I/O error, dev sdh, sector 226495600
    Buffer I/O error on dev sdh, logical block 28311950, async page read
    sd 2:0:5:0: rejecting I/O to offline device
    smartpqi 0000:b1:00.0: resetting scsi 2:1:0:3
    sd 2:0:5:0: rejecting I/O to offline device
    smartpqi 0000:b1:00.0: reset of scsi 2:1:0:3: SUCCESS
    sd 2:0:5:0: rejecting I/O to offline device
    sd 2:0:5:0: rejecting I/O to offline device
    sd 2:0:5:0: rejecting I/O to offline device
    [...]
    

Environment

  • Red Hat Enterprise Linux 7.6
  • Microsemi, Adaptec Smart Storage PQI 12G SAS/PCIe 3 adapter
    Smart Array E208i-p SR Gen10

    • smartpqi in-box driver

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